Suffolk & Nassau Phone-Based Care Coordination for Medicaid, MLTC & OPWDD — available 7am–10pm daily, when families need answers most.
Your loved one needs help navigating Medicaid, MLTC, or OPWDD — but it's 7pm on a Friday and every office is closed. That's exactly why AguCare LLC exists.
Traditional home care agencies and county offices operate 9–5, Monday through Friday. Families facing care crises, hospital discharges, or enrollment deadlines don't get that luxury. Paperwork piles up. Calls go unanswered. Care plans stall.
AguCare LLC fills the gap with professional, phone-based care coordination available every day from 7am to 10pm. We serve Suffolk and Nassau County families with a real human voice, deep local knowledge, and 14+ years of Medicaid and MLTC experience — no voicemail, no runaround.
We offer five core coordination services designed for Long Island families navigating complex public health systems — delivered entirely by phone, HIPAA-safe, with RN oversight on every care plan.
We help families understand eligibility requirements, gather documentation, and navigate the renewal process — preventing lapses in critical coverage.
We coordinate between Managed Long Term Care plans, providers, and families — ensuring care plans are followed, updated, and advocated for at every step.
Navigating the Office for People With Developmental Disabilities is complex. We assist with eligibility documentation, intake paperwork, and coordination with OPWDD service providers across Long Island.
Serving families at Good Samaritan (West Islip), South Shore (Bay Shore), Brookhaven (Patchogue), and Stony Brook — we coordinate safe, supported transitions home.
For families who need a knowledgeable advocate in their corner, our private pay option provides direct, personalized support with no insurance barriers.
Getting started is simple. No online forms, no PHI over the web — just a safe, HIPAA-compliant phone call with a caring professional.
AguCare LLC is built for sustainable, responsible growth — starting lean, staying compliant, and expanding services as licensing milestones are reached.
Phone-Based Coordination & Advocacy Only
No hands-on care. Low-overhead home office at 253 Columbus Ave, West Babylon. Private pay services active. Medicaid & MLTC enrollment support underway.
Licensed Home Care Expansion
DOH Article 36 Licensing in progress. Per-diem HHA, PCA, and Companion care via NYS-certified 1099 workers. Home-based agency permitted under 10 NYCRR 766.11(c).
This phased model keeps overhead low, quality high, and compliance at the forefront — protecting both the families we serve and the agency's long-term integrity.
AguCare LLC is led by two experienced professionals with deep roots in Suffolk and Nassau County care systems — united by a shared commitment to serving Long Island families with integrity and expertise.
14+ Years in Suffolk & Nassau Care Systems
Active NYS RN License — Verified May 2029
Chisom provides clinical oversight for all care coordination in strict accordance with 10 NYCRR 766.11(c), ensuring every care plan meets New York State regulatory standards. Her active NYS RN license is publicly verifiable at op.nysed.gov. She brings bedside expertise and compassionate clinical leadership to every family we serve.
Available 7am–10pm every day of the year — including weekends and holidays. When a family has a question at 8pm on a Sunday, we pick up. That's a promise, not a policy.
We know the systems, the agencies, and the people who make things happen across Suffolk and Nassau County. Those relationships translate directly into faster, better outcomes for your family.
AguCare is designed to partner with existing Licensed Home Care Services Agencies (LHCSAs), not replace them. We handle after-hours coordination and overflow referrals so agencies can serve more clients without stretching staff.
Our track record speaks for itself — 100+ clients served with a perfect audit pass rate across fair hearings and Medicaid reviews. Compliance isn't a checkbox; it's how we operate every day.
AguCare LLC collaborates with established Long Island home care agencies to provide overflow and after-hours coordination support — strengthening the local care ecosystem for everyone.
Babylon
Hauppauge
Ronkonkoma
Islandia
Long Island
We are actively seeking additional LHCSA partnership agreements. If your agency needs reliable after-hours coordination support, reach out to us.
AguCare LLC proudly serves families across Suffolk and Nassau Counties on Long Island — from hospital discharge support to Medicaid renewal, entirely by phone.
Deep roots in Suffolk & Nassau county care systems
With a 100% audit pass rate across all Medicaid reviews
Represented and won for Long Island families
Every day including weekends and holidays
Ready to get started? Call us now — or reach out by email. We're available 7am–10pm daily to answer your questions and begin your family's care coordination journey.
253 Columbus Ave
West Babylon, NY 11704
Suffolk County & Nassau County, Long Island, NY
© 2026 AguCare LLC · EIN 42-3969881 · HIPAA Compliant · DOH Article 36 Licensing In Progress · Home-Based Agency Permitted per NYS · 10 NYCRR 766.11(c)
Care When Other Offices Close